Daisy Diapers is committed to providing quality services to you and this policy outlines our ongoing
obligations to you in respect of how we manage your Personal Information. We have adopted the
Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The
NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal
Information. A copy of the Australian Privacy Principles may be obtained from the website of The
Office of the Australian Information Commissioner at https://www.oaic.gov.au/.
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal
Information we collect includes names, addresses, email addresses, phone and facsimile numbers.
This Personal Information is obtained in many ways including correspondence, email, via our website
www.daisydiapers.com.au, and from third parties. We don’t guarantee website links or policy of
authorised third parties. We collect your Personal Information for the primary purpose of providing
our services to you, providing information to our clients and marketing. We may also use your
Personal Information for secondary purposes closely related to the primary purpose, in
circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from
our mailing/marketing lists at any time by contacting us in writing. When we collect Personal
information we will, where appropriate and where possible, explain to you why we are collecting the
information and how we plan to use it.
Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about such things
as an individual’s racial or ethnic origin, political opinions, membership of a political association,
religious or philosophical beliefs, membership of a trade union or other professional body, criminal
record or health information. Sensitive information will be used by us only:
• For the primary purpose for which it was obtained
• For a secondary purpose that is directly related to the primary purpose
• With your consent; or where required or authorized by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and
from unauthorized access, modification or disclosure. When your Personal Information is no longer
needed for the purpose for which it was obtained, we will take reasonable steps to destroy or
permanently de-identify your Personal Information. However, most of the Personal Information is or
will be stored in client files which will be kept by us for a minimum of 7 years.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject
to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
Daisy Diapers will not charge any fee for your access request, but may charge an administrative fee
for providing a copy of your Personal Information. In order to protect your Personal Information, we
may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is an important to us that your Personal Information is up to date. We will take reasonable steps to
make sure that your Personal Information is accurate, complete and up-to-date. If you find that the
information we have is not up to date or is inaccurate, please advise us as soon as practicable so we
can update our records and ensure we can continue to provide quality services to you.
Policy Updates
This Policy may change from time to time and is available on our website.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy, please contact us at:
3/16 The Centreway, Lara, VIC 3212